Privacy policy

Who we are This Privacy Policy explains how [LEGAL BUSINESS NAME] ("PetNeat", "we") collects and uses your information when you visit or buy from thepetneat.com.

Information we collect

  • Information you provide: name, shipping/billing address, email, phone, and order details.
  • Payment information: processed securely by our payment providers (Shopify Payments/Stripe and PayPal). We do not store full card numbers.
  • Automatically collected: device, browser, IP, and browsing data via cookies and similar technologies.

How we use it To process and ship orders, provide support, send order updates, prevent fraud, improve our store, and — only if you opt in — send marketing emails. You can unsubscribe anytime.

Sharing We share data only with service providers who help us operate (e.g., Shopify, payment processors, shipping/fulfillment partners, email tools) and when required by law. We do not sell your personal information.

Your rights Depending on where you live (including under CCPA in California and PIPEDA in Canada), you may request access to, correction of, or deletion of your personal data. Email [support@thepetneat.com].

Cookies We use cookies for cart, analytics, and ads. You can control cookies in your browser settings.

Data retention & security We keep data only as long as needed for orders, legal, and accounting purposes, and use reasonable safeguards to protect it.

Contact Questions: [support@thepetneat.com], [THEPETNEAT], [30 N Gould St Ste R
Sheridan, WY 82801].

Updates We may update this policy; the "last updated" date will reflect changes. Last updated: June 9, 2026